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Frequently Asked Questions::

Is my personal and credit card information secure online?
YES! When you order from Islamicgiftbaskets.com all your information is absolutely safe. Our site is secured by an SSL certificate, which ensures that any information transmitted through our website is safe and secure.
What are your hours? Are you open 24 hours a day?
Yes! We are open for online orders 24 hours a day, 365 days a year. We are available to take phone orders 9:00 am – 5:00 pm Monday through Friday, Eastern Standard Time. Call us at 1-66-770-3482.
I am having problems choosing the right Islamic gift basket. Can I get help deciding?
We are happy to help you pick the right basket or to discuss a custom made basket to suit the occasion. Please call us toll free at 1-866-770-3482.
Which credit cards do you accept?
We accept MasterCard, Visa, American Express, Discover, and PayPal.
When will my credit card be charged?
Islamicgiftbaskets.com will charge your credit card the same day your order is made.
Can I cancel my order?
You may cancel your order if your gift basket has not been made. Please contact us at 1-866-770-3482 to cancel your order
How will I know if my order has gone through?
You will receive an email confirmation about your order immediately after it’s been processed. Feel free to call us if you need further information.
Do you deliver internationally?
The Shipping Charges quoted during checkout are restricted to the continental United States ONLY. They do not apply to orders being shipped to Hawaii or Alaska. For ALL International Orders please call the toll free number to place your order and we will be more than happy to assist you: 1-866-770-3482
Do you make custom personalized Islamic gift baskets?
Yes we do! We have many Islamic gift items to fit your budget and theme. Starting prices for custom baskets are $55.00. Please call or write us to discuss your custom basket.
Do you include chocolate in your baskets in the summer?
It depends on the weather, give us a call to confirm.
Do you deliver to hospitals?
Yes, in fact the IGB Team does deliver to hospitals. However, to process your order most efficiently we kindly request that you call the Toll Free Number.
What are your hours for toll free customer service?
Our toll free customer service hours are 9–5, Monday through Friday EST. To place your order by phone, please have the following information available: Recipient’s name, address, and telephone number; your name, address, telephone number, and credit card information.
 

Important Disclaimers:

We reserve the right to substitute products that are of equal or greater value in the event that we are out of stock of a particular item.

We do not take responsibility for any injury or damage that might result from any of the items sold by Islamicgiftbasekts.com
 

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